country head, SEA ยท loyalytics aiโ†—๐Ÿ“ jakarta ยท often guwahati + bangalore

hi, i'm miran ๐Ÿ‘‹

i build products. i help them find their people. i stay close enough to know when neither is working.

the messy middle is the part i actually enjoy โ€” where strategy decks meet how customers really behave (usually badly).

(yes, the messy middle is a real place. โ†“)

retail across southeast asia is my current arena โ€” but the work generalises wherever there's customer behavior, ambiguity, and a number that needs to move.

Miran Kashyap
that's me, hi
what i actually do, when nobody's asking for a job title
0โ†’1 productGTMenterprise salesmarket entrypartnershipscustomer empathyAI adoptionproduct strategystorytellingmessy middlesโ€ฆand whatever else the week needs.
01what i'm doing right now
Jakarta skyline โ€” where i'm working from
jakarta ยท the view from here

i'm building loyalytics' market in southeast asia โ€” with indonesia as the anchor.

i'm building loyalytics' market in southeast asia, with indonesia as the anchor. the work is part product, part GTM, part figuring out what a global retail playbook gets wrong about jakarta on a tuesday afternoon. close to the buyer, close to the data, close to the implementation team โ€” which is honestly the only way 0-to-1 actually works.

p.s. ask me about the deal that almost didn't close.
(over coffee. or a flight delay. or both.)
02how i think

what i keep coming back to.

the more i build, the fewer rules i trust. a few questions and instincts that have stayed.

  1. 01what i keep coming back to

    the same few questions, every time.

    why does this matter. who's actually using it. what behavior are we trying to change. what breaks the moment this leaves the deck and meets a real tuesday morning. answer those four honestly and most of the strategy starts to write itself.

  2. 02where i usually add value

    i'm useful when things are unclear.

    the product exists but adoption is weak. the GTM motion is still being figured out. the customer problem is buried under a stack of feature requests. a new market needs more than a translated deck. ambiguity is where i tend to be most useful โ€” partly by instinct, partly because i'm allergic to over-structuring before the picture is clear.

  3. 03the kind of problems i like

    the ones nobody owns.

    product says it's a sales problem. sales says it's a product problem. customer success says adoption is low. leadership says we need growth. those are usually the interesting ones โ€” they don't get solved by adding more meetings, only by someone willing to follow the thread until it leads to an actual answer.

  4. 04how i work

    listen. ask. ship small.

    i listen first โ€” carefully, not passively โ€” to what's said and what isn't. then i start asking questions: some basic, some uncomfortable, most necessary. from there i like to move fast โ€” build something small, test it against reality, and keep only what survives.

  5. 05what i quietly walk away from

    the things that don't survive a coffee.

    vague metrics nobody actually owns. "AI" projects with messy data underneath. localization that's just translation. decks that fall apart the moment a real customer asks a follow-up. urgency without a clear what or why. life's too short to pretend any of these are working.

  6. 06what i'm still working on

    the edges i'm still smoothing.

    i get impatient when things don't move โ€” especially when they could. i sometimes assume a room cares as much as i do, and forget to bring people along. i underestimate how long enterprise sales actually take. these aren't pure flaws โ€” they're the same edges that make me push when others are waiting. still, worth knowing about.

03the work

four chapters, one through-line.

each of these jobs taught me something i couldn't have read in a book. listed newest first.

2022 โ†’ now
Loyalytics AI
country head, SEA ยท president director, indonesia
jakarta

building the SEA market from zero.

started as PM on swan AI (the company's flagship retail intelligence product), then moved to leading southeast asia expansion with indonesia as the anchor. the work has been entrepreneurial in the literal sense โ€” pricing, positioning, partnerships, enterprise sales, hiring, internal alignment, and the occasional translation of a deck into something a jakarta CMO actually wants to read. anchor accounts include matahari, mitra10, and century pharmacy among others.

GTM0โ†’1 marketenterprise salespartnerships
2022 โ†’ 2023
Loyalytics AI
product manager, swan AI
bangalore + jakarta

from product vision to flagship.

led product strategy and execution for swan AI in its early phase โ€” the AI-led customer engagement layer used by retailers to run loyalty, segmentation, lifecycle, promotions, and campaigns. learned: pretty dashboards lose to honest workflows, and "AI features" without a customer outcome are easy to demo and impossible to renew.

product strategyroadmapAI/ML adoption
2019 โ†’ 2022
ADDA
product specialist โ†’ product manager
bangalore

where i learned to ship.

one of the early product hires at ADDA (the gated-community SaaS). co-owned the ADDA app and gatekeeper app end-to-end โ€” research, prioritisation, sprints, releases, and the messy aftermath. ADDA taught me the unsexy half of product: ideation is easy, adoption is the real game. joined as a fresh engineer who thought he wanted to be a PM. left genuinely being one.

product lifecycleuser researchB2B SaaS
2017 โ†’ 2019 (during uni)
Microsoft Student Partner
campus tech ambassador (a program, not a job)
bangalore

the first time i stood in front of a room.

microsoft's student partner program โ€” a cohort of college students running workshops, hackathons, and demo days for fellow students on the latest microsoft tech. picked up three things i still use every week: how to break a complex topic into something a non-technical room actually cares about, how to build a small community around an idea, and what a global tech company looks like from up close (even if i was nowhere near the inside).

public speakingearly tech exposurecommunity buildingazure + cloud
04on the job

stages, rooms,
and the occasional name tag.

conferences, podcasts, roundtables, client moments. mostly captured mid-sentence, often in fluorescent lighting, sometimes with a name tag i forgot to take off.

On the job
On the job
On the job
On the job
04speaking & writing

out loud, occasionally.

podcasts i've hosted, webinars i've led, and a few linkedin posts where i actually had something to say.

06what i do when nobody's watching

what i do when nobody's watching.

when i'm not at work i'm usually somewhere with music, food, or a flight in the next 48 hours. a few of the things that keep me curious:

above the gulf
above the gulf
bangkok
bangkok
krabi
krabi
singapore
singapore
thailand
thailand
twin tower kl
twin tower kl
๐ŸŽง music

whatever the room needs.

hindi indie when i'm cooking, ambient when i'm thinking, classic rock for long drives, and one absurdly specific bollywood song per friend. music is how i regulate everything else.

๐Ÿณ cooking

northeast indian, mostly.

i cook the way i build product โ€” read the recipe, ignore half of it, taste, adjust. fish curry on sundays. the dal is non-negotiable.

๐Ÿ›๏ธ politics & systems

how power and incentives actually move.

less interested in tribes, more interested in why institutions decay and how narratives shape policy. same muscle as product strategy, different stage.

๐Ÿค– AI in the wild

practical, not prophetic.

i care about the boring uses โ€” better decisions, fewer manual steps, sharper customer reads. the hype cycle is for someone else.

๐Ÿ“– storytelling

why people remember anything.

whether it's a sales pitch, a podcast, or a 2 AM conversation, the structure of how something is told decides whether it lands. still learning this one.

๐ŸŽจ making things

a slight creative addiction.

songs, voice notes, edits, captions, drafts, half-finished posts. most of it never sees the light. some of it does, badly. the act of making something is the part of the day that quiets everything else โ€” i wouldn't call it discipline so much as addiction.

08where i'm from + been
๐ŸŒพ from assam

the bit of india most people skip on the map.

i'm from assam โ€” northeast india. eight states tucked between bhutan, myanmar, and bangladesh, with more languages, tribes, festivals, and rice varieties than the rest of the country knows what to do with. assam itself is a river state, defined by the brahmaputra โ€” slow, wide, and endlessly rewriting its own banks. tea gardens to the horizon, kaziranga and the one-horned rhino, silk you can wear, fish curry you'll dream about, and a particular kind of warmth in how people speak.

it's also a deeply natural place โ€” green, wet, slow. the kind of green that takes its time. growing up in the northeast shapes how you see the rest of the country: less monolith, more mosaic. it also gives you a built-in radar for being underestimated โ€” useful in business, and in any room that hasn't quite figured out where assam is on the map.

๐Ÿฆ kaziranga ยท one-horned rhino๐Ÿƒ tea + silk๐ŸŒณ nature, slow and patient๐Ÿช• bihu ร— 3๐ŸŸ fish curry, alwaysโ˜• warm people, warmer kitchens๐Ÿž๏ธ brahmaputra-shaped๐ŸŒ closer to bangkok than mumbai (literally)
bihu
bihu
brahmaputra
brahmaputra
home food
home food
one horned rhino
one horned rhino
tea garden
tea garden
village
village
โœˆ๏ธ been around

places i've worn down.

the list of cities i want to see again is longer than the one i've already been to. which feels like a reasonable problem to have.

  • ๐Ÿ‡ฎ๐Ÿ‡ณ
    india
    delhi ยท mumbai ยท kolkata ยท chennai ยท goa ยท himachal ยท arunachal ยท meghalaya ยท tamil nadu ยท dhanushkodi ยท rameshwaram ยท kanyakumari ยท and most points between
  • ๐Ÿ‡ฎ๐Ÿ‡ฉ
    indonesia
    jakarta + around ยท bali ยท and counting
  • ๐Ÿ‡ธ๐Ÿ‡ฌ
    singapore
    too many short trips to count
  • ๐Ÿ‡ฒ๐Ÿ‡พ
    malaysia
    kuala lumpur
  • ๐Ÿ‡น๐Ÿ‡ญ
    thailand
    bangkok ยท krabi ยท phuket
  • ๐Ÿ‡ฆ๐Ÿ‡ช
    UAE
    dubai ยท abu dhabi
  • ๐Ÿ‡ธ๐Ÿ‡ฆ
    saudi arabia
    jeddah
  • ๐ŸŒ
    next on the list
    vietnam ยท japan ยท the rest of NE india ยท somewhere with snow
09school, college, languages

the long way to here.

less a credential list, more the rough map of how my brain got wired. twelve years in one school, four years in another, and a small library of languages picked up along the way.

12 years

Shrimanta Shankar Academy, Guwahatiโ†—

CBSE ยท science stream after 10th

the same school for twelve years. small enough that every teacher knew which kid you'd been since class III, big enough to teach you what discipline actually means. picked science after 10th โ€” physics, chemistry, math โ€” out of pure curiosity. that habit of breaking problems apart and putting them back together has stayed with me longer than most things since.

2015 โ†’ 2019

MVJ College of Engineering, Bangaloreโ†—

Bachelor of Engineering ยท Computer Engineering

moved to bangalore for CS. computers had been a childhood luxury โ€” the family got its first one when i was in 8th or 9th standard, and i'd been quietly fascinated ever since. four years of college taught me how systems think. the part about actually shipping things, navigating people, and turning ideas into outcomes โ€” i picked that up after.

๐Ÿ—ฃ๏ธ languages, give or takefluent in the first four, learning the last two as i go.
english ยท work + the worldassamese ยท mother tonguebengali ยท picked up along the wayhindi ยท the rest of indiabahasa indonesia ยท still learningkannada ยท still learning
07on my desk right now

what's
on my desk.

๐Ÿ“… updated may 2026

a "now" page in the spirit of nownownow. if we last spoke six months ago, this is the rough delta.

๐Ÿ“š reading
"the 7 habits of highly effective people" by stephen covey โ€” a classic for a reason โ€” and a little of "the answer is no" by fredrik backman on the other side, when the brain needs a break from frameworks.
๐Ÿ‘€ watching
netflix + prime when i want to switch off. youtube when i don't โ€” veritasium and what if for science, raj shamani and nikhil kamath for business, shark tank india for strategy, curly tales and farah khan for food + life, ryan trahan for chaotic travel comedy.
๐Ÿง  thinking about
how AI is quietly rewriting the shape of every job โ€” mine included. less time philosophising about it, more time deliberately upskilling: picking up the tools, building with them, staying close to where the curve is actually moving.
๐Ÿ› ๏ธ building
loyalytics' SEA pipeline. a few personal projects on the side. this site, mostly because i owe myself one.
11 ยท say hi

if you got this far,
let's actually meet.

if you got this far โ€” let's actually meet. i'm in jakarta most weeks, guwahati + bangalore often, on a flight to somewhere new about once a quarter (try to). i read every email i get, even when i take a few days to respond.

โ†“ drop a line. lands in my inbox.